Privacy Policy
HandyHome uses the information you provide to respond to enquiries, arrange handyman work and keep in touch about your job. This policy explains what information we may collect through this website and our services, how we use it and how to contact us.
Who we are
HandyHome provides handyman services. For questions about your personal information, email [email protected].
Information we collect
When you contact us, you may give us your name, phone number, email address, location and details of the work you need. This may include photos, measurements or other information you choose to share.
The website may also collect technical information, such as your IP address, browser, device type and how you use its pages. Analytics and advertising tools may collect additional information about visits and interactions.
How we use your information
- To answer your enquiry and discuss the work, timing, materials and costs.
- To arrange and carry out the services you request.
- To keep records needed for administration, accounting and legal obligations.
- To maintain the security and performance of the website.
- To send marketing messages only where we have a lawful basis to do so. You can ask us to stop at any time.
Depending on the circumstances, we process this information to take steps at your request before entering a contract, to perform a contract, to meet legal obligations or for our legitimate interests in running and protecting the business. Where consent is required, you can withdraw it at any time.
Who may receive your information
We may share information with providers who help us host the website, handle communications or deliver the service, where that is necessary for their work. We may also disclose information when required by law. We do not publish the details you provide about your home or your job as customer reviews without permission.
How long we keep it
We keep information only for as long as needed to handle your enquiry or provide the service, and for any longer period required for accounting, legal obligations or disputes. The period depends on the type of record and why it was collected.
Cookies and similar technologies
We may use analytics or advertising technologies to understand website visits and measure our services. These technologies may use cookies or similar tools. You can manage cookies through your browser and through any cookie controls provided on this website.
Transfers outside the European Economic Area
Some service providers may process information outside the European Economic Area. Where that happens, we take steps required by data protection law to protect the information. Contact us if you would like to know more about the safeguards used for a particular transfer.
Your rights
Depending on the circumstances, you may ask to access, correct or delete your personal information, restrict its use, object to processing or receive a copy in a portable format. You may also withdraw consent where processing relies on it. Contact us using the email address above to make a request.
If you are unhappy with how your information is handled, you can complain to your local data protection authority.
Security and external links
We take reasonable steps to protect personal information, although no internet transmission or storage system can be guaranteed completely secure. Links to other websites are governed by those sites' own privacy policies.
Changes to this policy
We may update this policy when our services or data practices change. The current version will be posted on this page.